Locate SophosScanD and Sophos Network Extension.app.Click the Trash icon in the lower right of your Mac screen.After having moved both extensions to the Trash:.Click Continue and authenticate as prompted. NOTE: When moving the apps to the trash, the mac will prompt a message stating you’re removing a system extension, and it may be loaded.Right-click SophosScanD.app and select Move to Trash. Navigate to: /Applications/Sophos/Sophos Scan.app/Contents/MacOS/Ģ. Right-click Sophos Network Extension.app and select Move to Trash.ġ. Navigate to:/Applications/Sophos/Sophos Network Extension.app/Contents/MacOS/Ģ. You will be accessing 2 locations and moving 2 files to the Trash:ġ.At the top menu, click Go > Go to folder.Open Finder ( Note: This requires Finder, no other interface will work.).Restart your Mac and re-check to ensure no other extension needs to be loaded - If there is, repeat the steps and restart.įollow the steps to force the system extensions to reload, then go back to step 1 to allow them as needed.(Click on an image to see it in full size) Note: To make changes, you may need to click on the lock, as per the screenshot (bottom left). Click on the available button to proceed. You will see either " Details." if more than one extension needs to be allowed, or " Allow", if only one extension needs to be allowed.Ensure "App Store and identified developers" option is selected under "Allow apps downloaded from".Under the " General" section, click on the padlock at the bottom left to be able to make changes.On the System Preferences window, select Security & Privacy.Click on the Apple menu from the taskbar then select System Preferences….There are 2 System Extensions for macOS 11 & 12, SophosScanD and Sophos Network Extension They both need to be allowed (sometimes one at a time, in between reboots), in order to fully load all components.
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